Software Giant -technical Support, BPO, Freshers – Sal 30k

0 - 5 Years
Chennai, Pondicherry, Vellore

Job Description

Fortue 500 co's hiring for BPO - voice process for US Shift

Work location - Chennai

Pune - Only Female with minimum 6 months exp in Voice process. Day Shift for Pune location. 

Required Skills / Experience:

Excellent verbal and written communication

Freshers or any experience in BPO preferred.

Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.

Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.

Able to apply non-linear thinking to problem-solving.

Should be able to work in Rotational shifts

Responsibilities:

Understand and become conversant in a relatively large software application

Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis

Teach solutions to customers.

Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.

Work with members of the team and other departments/teams to resolve product issues.

Meet individual case management, and contractual metrics

Benefits :

Cab facilities

Excellent Growth

Salary - 13500 take home to 25600 take home for experience + Performance allowance

No. of vacancies: 400

If interested please contact Raj 08939268264 . Get your interview scheduled before you walk-in.

Please refer your friends and colleagues.

Thanks,
Raj
08939268264

Salary: INR 2,00,000 - 4,25,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Creative Hands HR Consultancy

Please call Raj 08939268264 for more info
View Contact Details+

Recruiter Name:Raj

Contact Company:Creative Hands HR Consultancy

Telephone:08939268264

Email :[email protected]

Reference Id:HCL

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