Software Giant -technical Support/ Customer Support, BPO, - Sal 35k

0 - 5 Years
Mumbai, Chennai, Navi Mumbai

Job Description

Fortue 500 co's hiring for BPO - voice process for US Shift

Work location - Chennai & Noida & Delhi  Bangalore & Coimbatore

Mumbai - (Andheri East), Experience in Voice process is required.

Required Skills / Experience:

Excellent verbal and written communication

Freshers or any experience in BPO preferred.

Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.

Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.

Able to apply non-linear thinking to problem-solving.

Should be able to work in Rotational shifts

Responsibilities:

Understand and become conversant in a relatively large software application

Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis

Teach solutions to customers.

Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.

Work with members of the team and other departments/teams to resolve product issues.

Meet individual case management, and contractual metrics

Benefits :

Cab facilities

Excellent Growth

Chennai - Salary - 13500 take home to 35000 take home for experience + Performance allowance

Bangalore - Salary 17000 to 20000 take home + incentives (for Whitefield location)

No. of vacancies: 400

If interested please contact Nirmal 7200847046
. Get your interview scheduled before you walk-in.

Please refer your friends and colleagues.

Thanks,
Nirmal
7200847046

Send resume to - [email protected]

Salary: INR 2,00,000 - 6,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Creative Hands HR Consultancy

Please call Nirmal 7200847046 for more info
View Contact Details+

Recruiter Name:Nirmal

Contact Company:Creative Hands HR Consultancy

Telephone:7200847046

Reference Id:BPO - Software voice process freshers