Fortue 500 co's hiring for BPO - voice process for US Shift
Work location - Chennai
Required Skills / Experience:
Excellent verbal and written communication
Freshers or any experience in BPO preferred.
Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.
Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.
Able to apply non-linear thinking to problem-solving.
Should be able to work in Rotational shifts
Understand and become conversant in a relatively large software application
Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis
Teach solutions to customers.
Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.
Work with members of the team and other departments/teams to resolve product issues.
Meet individual case management, and contractual metrics
No. of vacancies: 40
Please refer your friends and colleagues.
Role:Associate/Senior Associate -(NonTechnical)
Salary: 2,25,000 - 3,25,000 P.A.
Employment Type:Full Time, Permanent
UG:Graduation Not Required,Any Graduate in Any Specialization
PG:Post Graduation Not Required,Any Postgraduate in Any Specialization
Doctorate:Any Doctorate in Any Specialization,Doctorate Not Required
Creative Hands HR Consultancy
Creative Hands HR Consultancy pls call Alosious 9884676582
Contact Company:Creative Hands HR Consultancy